Dark/Light Mode
(10/10/23)
 Thai Vietjet has signed a multi-year agreement
with Res2, a Netherlands-based departure control system provider
and airport automation leader, and the travel technology company,
Travelport.

The LCC will use iPort
DCS (Departure Control System) to manage passenger handling,
baggage, boarding, and enhance the overall customer experience with
automation enabled by iPort.

“We are very excited about
this strategic partnership with Travelport and Res2,” said Mr. Woranate Laprabang, Chief Executive
Officer of Thai Vietjet. “The growth
plan of our airline requires a strong partner as we recognize the
vital role that iPort DCS will play in our airport operation
modernization. We are confident that our collaboration with Res2
and Travelport LP will enable us to elevate the travel experience
for our customers.”

Thai Vietjet Airbus A320 reg: HS-VKA. Picture by Steven Howard of TravelNewsAsia.com

iPort DCS’s innovative,
end-to-end service offering is designed to increase efficiency in
the check-in and boarding process, deliver full scale self-service
capacity, enhance security and immigration regulatory compliance,
reduce wait times, and improve accuracy information management.

By automating many of the routine tasks associated with check-in and
boarding, the system can enable airlines to operate more
efficiently and reduce costs.

Most importantly, by providing
real-time information to airline staff, the system improves
communication and provides a better overall customer experience.

Additionally, ancillary sales, weight and balance and biometric
self-boarding are in scope of iPort.

Hans van Engelen,
CEO of Res2, said, “We’re delighted to welcome Thai Vietjet to the iPort DCS Community of 110+ airlines and ground handlers around
the world. We look forward to building a sustainable and
beneficial partnership with Thai Vietjet and be a strong partner
for their accelerated growth.”

Latest videos: 

MYAirline – Exclusive 4K DCI Video Interview with CEO, Rayner Teo.