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Singapore Changi Airport – Interview with Peh Ke-Wei, VP of Passenger and Air Hub Development, CAG


(25/10/23)
 
Most frequent travellers will have a favourite
airport or two, airports they actually look forward to visiting
rather than wish they had chosen a different career, one that did
not involve as much international air travel!

Ask those who travel a lot within Asia Pacific for
their favourite airports, and it should come as no surprise to
hear Singapore Changi Airport being mentioned more than just a few
times.

Peh Ke-Wei, Vice President of Passenger and Air Hub Development, Changi Airport Group (CAG). Click to enlarge.

Peh Ke-Wei, Vice President of Passenger and Air Hub Development, Changi Airport Group (CAG)

There are many reasons why Changi is a firm
favourite amongst frequent travellers. Whether it is the advanced
technology that the airport continually embraces, the cleanliness,
low ceilings, the very carefully selected carpeting, lush greenery
found throughout, the many varied and delicious F&B outlets with
different price points, the well laid out Duty Free shops,
welcoming lounges, good service levels, easy to understand
signage, comfortable rest areas and so much more, each person’s
reason for enjoying the air travel experience Changi provides will
be different.

To learn more about Changi Airport Group’s plans
for what is widely regarded as one of the best airports not only
in the region, but the world, Steven Howard of TravelNewsAsia.com
sat down with Peh Ke-Wei, Vice President of Passenger and Air Hub
Development, whilst he was attending the Routes World airport
services and airline route development forum and exhibition in
Istanbul, Türkiye.

In this interview, filmed on 16 October, Ke-Wei
tells us where Changi airport is in terms of post-COVID recovery and what
passenger number targets the airport has for next year.

We discuss which markets have recovered the
fastest, what new routes the airport is most looking forward to
welcome in 2024, and what challenges the airport faces in
attracting new airlines and routes.

We also talk about technology and what plans
Changi has to enhance the overall travel experience and reduce
traditional pain points, where the
airport is in terms of its sustainable development goals and the
use of SAF, challenges it faces in terms of recruitment, as well
as what the airport is doing to embrace passport-less travel. All
that and much, much more in the HD video and podcast below.

Singapore Changi Airport – Interview with Peh Ke-Wei, VP of Passenger and Air Hub Development, CAG

PODCAST

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