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(21/12/23)
 The online travel agency Trip.com has appointed
Edmund Ong as General Manager – Singapore.

Edmund will succeed Ms. Ru Yi, who will assume the
position of Regional Director – Accommodation (Asia Pacific).

Both appointments are effective 1 January 2024.

Edmund Ong

In addition to his new appointment, Edmund, who
joined Trip.com in 2014, will continue in his role as Senior
Director for Singapore, Indonesia and Malaysia.

“I am humbled to be appointed as Trip.com
Singapore’s new General Manager,” Edmund said. “It is particularly
special as 2024 will mark my 10th year with Trip.com Group. I am
especially thankful to have worked with a strong team of
passionate individuals, both past and present, who have worked
hard to build the Trip.com brand in Singapore over the past
decade. Apart from further strengthening our capabilities to
unlock value for our partners and customers, I will also work with
my colleagues to solidify our market leadership in the region. I
would also like to thank Ru Yi for her leadership, contributions,
and accomplishments. I look forward to meeting our stakeholders in
the coming months, and strengthen our collaborations and empower
our customers to pursue the perfect trip for a better world,”

As its international headquarters, Singapore is a
key market for the company, recording healthy
growth across various metrics over the past few years, with the
number of registered users as of November 2023 surging by 530%
compared to 2019.

Active customers, defined as users who have
made a booking during the time period, have improved by 71.1%
compared to 2022.

There has also been an upward trend
in year-on-year booking volumes as well as gross merchandise value (GMV), with
volume increasing by 140.4% and GMV registering growth of 170.6%
as of November 2023.

“As I begin a new chapter leading Trip.com’s
accommodation business in Asia Pacific, I would like to express my
deepest gratitude to my colleagues and partners for their support
over the past few years, without whom we would not have achieved
the successes we had,” said Ru Yi. “I would also like to
congratulate Edmund on being named the new GM of Trip.com
Singapore. With his extensive industry experience and proven track
record in strategy implementation, Edmund is well-positioned to
lead Trip.com into its next phase of growth and innovation.”

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