Indigo anchored at Mumbai airport: BCAS issues notice to airline and MIAL. india business news
New Delhi: Bureau of Civil Aviation Security (bcasNotice has been sent to indigo and Mumbai International Airport Limited (MIAL) in connection with the incident where passengers of a diverted flight were boarded asphalt And served refreshments there. On January 14, IndiGo flight 6E2195 from Goa to Delhi was diverted to Mumbai due to low visibility in Delhi, which became the center of controversy.
The situation worsened after a video showing passengers of this flight having breakfast on the road at Mumbai airport went viral on social media. After this, Union Aviation Minister Jyotiraditya Scindia was forced to call a meeting with ministry officials on the midnight of 15-16 January. Subsequently, in the early hours of January 16, 2024, BCAS issued show cause notices to both IndiGo and Mumbai Airport.
The notice criticized IndiGo and MIAL for lack of proactive measures in handling the situation and facilitating passenger comfort at the airport. The aircraft was assigned to a remote bay (C-33) rather than a contact stand, further complicating the situation, limiting passenger access to basic amenities such as restrooms and refreshments at the terminal.
A senior ministry official criticized the flight operations for ignoring passenger comfort, safety norms and operational issues, calling the incident an “adverse and unacceptable experience for tired and distressed passengers”.
Indigo received show cause notice Information For failing to follow aviation security procedures with Flight 6E 2195, which landed at Mumbai airport as a diversion. The airline is accused of violating specific orders and allowing passengers to disembark on the apron and later board flight 6E 2091 without proper security check at the Mumbai airport on January 15. Moreover, according to the official, IndiGo’s failure to report the incident to BCAS is a violation of Rule 51 of the Aircraft (Safety) Rules, 2023.
On the other hand, MIAL was put to notice for not reporting the incident involving Flight 6E 2195 and not informing the ASG, Mumbai about the situation. The ministry has sought response from both parties by January 16 and warned that failure to respond within the stipulated time could lead to enforcement action, including financial penalties.
The situation worsened after a video showing passengers of this flight having breakfast on the road at Mumbai airport went viral on social media. After this, Union Aviation Minister Jyotiraditya Scindia was forced to call a meeting with ministry officials on the midnight of 15-16 January. Subsequently, in the early hours of January 16, 2024, BCAS issued show cause notices to both IndiGo and Mumbai Airport.
The notice criticized IndiGo and MIAL for lack of proactive measures in handling the situation and facilitating passenger comfort at the airport. The aircraft was assigned to a remote bay (C-33) rather than a contact stand, further complicating the situation, limiting passenger access to basic amenities such as restrooms and refreshments at the terminal.
A senior ministry official criticized the flight operations for ignoring passenger comfort, safety norms and operational issues, calling the incident an “adverse and unacceptable experience for tired and distressed passengers”.
Indigo received show cause notice Information For failing to follow aviation security procedures with Flight 6E 2195, which landed at Mumbai airport as a diversion. The airline is accused of violating specific orders and allowing passengers to disembark on the apron and later board flight 6E 2091 without proper security check at the Mumbai airport on January 15. Moreover, according to the official, IndiGo’s failure to report the incident to BCAS is a violation of Rule 51 of the Aircraft (Safety) Rules, 2023.
On the other hand, MIAL was put to notice for not reporting the incident involving Flight 6E 2195 and not informing the ASG, Mumbai about the situation. The ministry has sought response from both parties by January 16 and warned that failure to respond within the stipulated time could lead to enforcement action, including financial penalties.
