The National Human Rights Commission (NHRC) recently took suo motu cognizance of the death of an 80-year-old Air India passenger who collapsed after choosing to walk to the Mumbai airport immigration counter. airplane Due to lack of wheelchairs in the terminal building. National Human Rights Commission Notice issued to Directorate General of Civil Aviation (DGCA) Report is being sought in four weeks.
On February 16, TOI published a report on the incident, following which the DGCA issued a show cause notice to Air India and sought a response within seven days. The civil aviation regulator also issued an advisory to all airlines and directed them to ensure that adequate number of wheelchairs are available for needy passengers.
The said incident is of 12th February. An American citizen of Indian origin, who came to Mumbai from New York on an Air India flight with his wife. Both of them had booked for wheelchair facility, but only one was brought for the couple due to lack of wheelchair. The senior citizen was asked to wait for another wheelchair. But he chose to walk with his wife who used a wheelchair. He walked for about 1.5 kilometres, then collapsed and died at the airport immigration counter.
“The Commission finds that the contents of the media report, if true, raise serious issues of violation of human rights of the victim,” the NHRC release said. “Accordingly, it has issued a notice to the Directorate General of Civil Aviation seeking a detailed report in the matter within 4 weeks. It should also include the status of compensation, if any, to be paid to the next of kin of the deceased. The Commission would also like to know what steps have been taken/proposed to be taken to ensure that such incidents are not repeated.
Issuing the notice, the Commission also observed that there has been a significant increase in the number of air passengers as well as air fares, but the standard of facilities has not improved proportionately, resulting in several complaints being reported in the media. More posts were made. On social media, NHRC said.
Meanwhile, the DGCA had issued show cause under the norms relating to “Transport by air – persons with disabilities (Divyangjan) and/or persons with reduced mobility”. Under the said norms, airlines are mandated to provide assistance to persons with disabilities, pay attention to the special needs of people with reduced mobility and ensure their seamless journey from the departure terminal of the airport of departure to the aircraft and at the end of the journey. Is. Aircraft to arrival terminal exit.
On February 16, TOI published a report on the incident, following which the DGCA issued a show cause notice to Air India and sought a response within seven days. The civil aviation regulator also issued an advisory to all airlines and directed them to ensure that adequate number of wheelchairs are available for needy passengers.
The said incident is of 12th February. An American citizen of Indian origin, who came to Mumbai from New York on an Air India flight with his wife. Both of them had booked for wheelchair facility, but only one was brought for the couple due to lack of wheelchair. The senior citizen was asked to wait for another wheelchair. But he chose to walk with his wife who used a wheelchair. He walked for about 1.5 kilometres, then collapsed and died at the airport immigration counter.
“The Commission finds that the contents of the media report, if true, raise serious issues of violation of human rights of the victim,” the NHRC release said. “Accordingly, it has issued a notice to the Directorate General of Civil Aviation seeking a detailed report in the matter within 4 weeks. It should also include the status of compensation, if any, to be paid to the next of kin of the deceased. The Commission would also like to know what steps have been taken/proposed to be taken to ensure that such incidents are not repeated.
Issuing the notice, the Commission also observed that there has been a significant increase in the number of air passengers as well as air fares, but the standard of facilities has not improved proportionately, resulting in several complaints being reported in the media. More posts were made. On social media, NHRC said.
Meanwhile, the DGCA had issued show cause under the norms relating to “Transport by air – persons with disabilities (Divyangjan) and/or persons with reduced mobility”. Under the said norms, airlines are mandated to provide assistance to persons with disabilities, pay attention to the special needs of people with reduced mobility and ensure their seamless journey from the departure terminal of the airport of departure to the aircraft and at the end of the journey. Is. Aircraft to arrival terminal exit.