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Changi Completes T2 Engineering and Expansion Work

Changi Airport commenced operations in the
northern wing of Terminal 2 (T2) on Thursday, after three and a
half years of engineering works to extend the life of critical
systems, and expansion works to bring Changi’s overall capacity to
90 million passengers per annum.

T2’s handling capacity has increased by five
million to 28 million passengers per annum, a timely boost as as
air travel at Changi Airport continues to recover. In August 2023
passenger traffic was approximately 87% of pre-Covid levels.

The southern wing of T2 reopened in May 2022
(arrivals) and October 2022 (departures), providing the capacity to
serve an increasing number of passengers following the easing of
international border restrictions earlier in the year.

While a number of shops and dining options, as
well as facilities and amenities are already open, passengers can
look forward to the full suite of T2 attractions, stores and
restaurants as they are launched progressively in the coming

Changi T2 Departure Hall North. Click to enlarge.

Changi T2 Departure Hall North

The full reopening of T2 will be celebrated with an event
in early November 2023.

Changi T2 Expansion Project

The T2 expansion project has added 15,500 square
metres to the terminal building to support additional
infrastructure, new systems and more retail offerings.

departure hall now houses a central common-use Fast and Seamless
Travel (FAST) zone, with more automated check-in kiosks and bag
drop machines, while the immigration halls have been expanded to
support additional automated immigration lanes.

T2 is the first
terminal in Changi to have automated Special Assistance Lanes at
both arrival and departure immigration.

T2’s critical systems and building equipment which
have reached end of life were upgraded to more efficient models. A
new chiller plant delivers cooling at 30% lower energy
consumption, whilst at the baggage claim hall, two existing baggage belts
have been lengthened to handle a higher volume of bags, to cater
to wide body aircraft.

The terminal’s baggage handling system has
enhanced security features, and its early baggage storage system
has been upgraded from semi-automated to fully-automated, allowing
some 2,400 bags to be stored at any time.

Such features also significantly enhance manpower productivity.

Tan Lye Teck, Changi Airport Group’s
Programme Director for the Terminal 2 Expansion Project, said, “We
extend our deep gratitude to the Ministry of Transport, Civil
Aviation Authority of Singapore and Immigration & Checkpoints
Authority, as well as other agencies and partners for their
support toward the T2 Expansion Project. We also greatly
appreciate the entire airport community for their close
collaboration and steadfast partnership. We commit to delivering
exceptional customer service and look forward to taking the
passenger experience to new heights with the refreshed T2.”

Since May 2022, the terminal has handled over 8.7
million passenger movements served by 12 airlines. Effective
today, Lufthansa, Singapore Airlines (flights to Southeast Asia,
Bangladesh and Sri Lanka), and Swiss will begin operating from the
northern wing of T2. Singapore Airlines’ First Class Check-In
Reception and the SATS Premier Check-In Lounge have also opened in
the terminal.

Air Japan, All Nippon Airways, Etihad, Indigo and
Singapore Airlines’ flights to Maldives and Nepal will move to T2
next month, bringing the total number of airlines operating
at T2 to 16.

Changi T2 F&B and Retail

A raft of exciting new F&B and retail outlets are available in both the public and transit areas.
With eight in 10 shops open at T2, more shops will join the lineup
of commercial offerings in the coming weeks.

The public areas of T2 have welcomed several
new brands, both local and international. Dim sum lovers
can indulge in their favourites at homegrown brand Swee Choon. Kenangan Coffee from
Indonesia is known not just for offering high quality coffee at
an accessible price point, but a wide selection of other beverages. Chagee, a premium tea brand which is also making its
Changi debut, offers a selection of milk
and fruit teas.

Familiar brands making their return to T2’s public
areas include bakery Paris Baguette, with a digital concept store,
and traditional Chinese medicine retailer, Eu Yan Sang.

In transit, hungry travellers will find a trove of
culinary delights in the lush Gourmet Garden. Not only does this
dining area offer a stunning panoramic view of the apron, allowing
diners to sit back and take in the sight of planes taxiing, but
the draping foliage also imparts a sense of serenity to the space.

Grab quick bites at new-to-Changi Korean chain
Gopizza, coffee house Hudsons, smoothie stand Boost Juice, and
donut kiosk Dunkin’, or indulge in Asian fare with more
new brands like Buk Chang Dong Soon Tofu and Chef Wei HK
Cheong Fun.

Travellers can also indulge in retail therapy at a
variety of newly opened shops, including luxury Italian jeweller,
Pomellato, and Old Seng Choong, which specialises in heritage
recipes and nostalgic baked goods.

Also in transit, passengers can enjoy the latest
sports and live TV programmes at the new TV lounge on a large LED
screen. Comfortable plush seating and multiple charging points,
including wireless charging pods are available.

Eligible passengers can also use the DBS Private
Access Lounge, KrisFlyer Gold Lounge, SATS Premier Lounge, and
SilverKris Lounge before their departure flights.

The Ambassador
Transit Hotel and Lounge, as well as the Connect at Changi lounge
(a space for the business community to network) are also available
in transit.

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