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(06/02/24)
 The Singapore Cruise Centre (SCC) has confirmed
plans to spend approximately SG$20 million upgrading the Tanah
Merah Ferry Terminal (TMFT).

The renovation will include the installation of
self-service kiosks and systems that will allow passengers to do
their own check-in, drop their bags, and clear immigration at
automated gates, speeding up departure procedures.

SCC will also integrate its core proprietary
passenger and baggage processing system, Cruise and Ferry
Operation System (CFOS), with the self-service kiosks and gates.

The interior of the ferry terminal will be
redesigned and whilst the footprint will remain unchanged, the
redesign will help to make better use of space, leading to a
bigger departure area.

The upgrade will expand Tanah Merah Ferry Terminal’s capacity by 20%

There will also be more F&B outlets, an outdoor
play area for children, and new lounges, among others.

Toilets throughout the terminal will also be
revamped, and ferry operators will get new counters to cater to
those who need to buy tickets or require assistance with check-in.

Hybrid cooling systems will complement the earlier
installed solar panels to make the terminal even more energy
efficient.

Construction in key passenger areas is scheduled
to commence in March and SCC has said that it will make every
effort to minimise inconvenience to passengers by closing work
areas in stages.

Work is slated to continue up to December 2024
with no changes to ongoing ferry services including ferry
schedules expected.

“Tanah Merah Ferry Terminal remains an important
regional gateway for Singapore to the Riau Islands of Batam and
Bintan, and Desaru Coast and Tanjung Pengelih in Malaysia. The
makeover of the terminal and automation of our services to improve
efficiency are timely as we position the terminal for future
growth,” said SCC Chief Executive, Jacqueline Tan. “By the end of
the year when our upgrading is completed, we will be able to
deliver a seamless, contactless passenger journey through Tanah
Merah Ferry Terminal while increasing our productivity and
efficiency.”

The upgrade will expand the terminal’s capacity by
20% as a result of better use of space and automation, allowing
TMFT to serve over three million passengers in future.

Tanah Merah is one of three ferry terminals and
one cruise terminal operated by SCC, the others being its
international cruise and regional ferry terminal at HarbourFront
Centre, and its domestic ferry terminal at Pasir Panjang.

More than one million passengers travelled to
Batam and Bintan in the Riau Islands (Indonesia), and Desaru Coast
and Tanjung Pengelih (Malaysia) through TMFT in 2023.

The ferries at TMFT are operated by Batam Fast,
Bintan Resort Ferries, Majestic Fast Ferry, and Sindo Ferry.

In addition, a growing number also fly into or
depart from Changi Airport and take the fly-ferry / ferry-fly
shuttle bus service run in partnership with Changi Airport to
Terminals 1 and 4.

TMFT was constructed in 1995 to promote and
service passenger commuters for the growth triangle of Singapore,
Batam and Bintan islands and Johor, Malaysia. Its last major
renovation was in 2007.

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